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CIRCUIT CITY SIX
Six Fatal Mistakes of a Once "Good to Great" Company

Free eBook
by the EMG CEO
The EMG CEO, Don Eames, published a free eBook that tells a story about the demise of one of the best retail companies in the world.
Click here to learn more about the eBook and download a free copy.
EMG | EMG Management
Don Eames
President & CEO

Prior to founding EMG in 2006, Don spent over 16 years with Best Buy Company, holding leadership positions in growing the company from $400 million to over $35 billion in annual revenue. As Senior Vice President, Don's competencies include the development and implementation of comprehensive growth strategies, maximization of...
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Vitaly Demin
Partner
Strategic Management, Branding and Marketing
Vitaly Demin joined EMG as an International Project Manager for the company's major business accounts in Europe, Asia and the Middle East in 2006 and eventually became a partner. Together with the EMG team he worked on the Eldorado Company project in Moscow, Russia which took the annual sales of the retailer from $4bln to $6bln in less than two...
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Roger Olson
Partner
Human Capital Development Strategies
Roger, an EMG partner, serves as EMG's senior human capital development strategist. A scenario Roger could be involved with is creating human capital development strategies incorporating emerging trends and technologies accommodating the realization of various organizational objectives...
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Steve Scharf
Partner
Sales Development, Process Management, Training
Steve was with Best Buy for over 19 years. Holding the leadership position of Vice President – Sales Development, Planning and Communications, he was responsible for development and execution of sales strategies and operating models for Major Appliances, Music and Movies, Video Games, Car Entertainment and GPS...
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Mike London
Partner
Category Management, Merchandising, Global Sourcing
A 35 year retail veteran with both field and corporate experience, Mike has lead teams that developed strategies which consistently achieved market share growth, gained competitive advantages and produced outstanding financial success. He believes that outcomes are maximized when a culture is built around teaching...
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Terry Smith
Partner
Strategy Development and Implementation
Terry is a partner of EMG and a charter member and principal of the Implementation Institute, a firm dedicated to helping organizations bridge the gap between strategy and execution. He is also one of the founding partners of ROI Consulting, an international organization development and management consulting firm...
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Ben Moore
Partner
Real Estate, Operations Efficiency
Ben Moore Company is a partner of EMG. Ben spent 15 years at Best Buy Company, most recently as Senior Vice President Retail Support and Operations. His responsibilities included creation of efficient and effective operating models as well as a sustainable culture that optimized investment in people, tools and infrastructure...
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Bernd Lang
Partner
Business Development and International Expansion
Bernd is a partner of EMG and the founder and CEO of BeLa Consulting with offices in Heidelberg, Germany and Moscow, Russia. BeLa specializes in providing services to companies with expansion plans in both Europe and Russia...
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Sean Magee
Advisor
Services Profit Strategies
Sean is a successful retail executive with over 17 years of experience in consumer electronics, entertainment and fashion retail businesses. His diverse background includes strategy development, new business planning and start up, retail operations, sales management, and marketing strategy development...
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Sally Ann Moore
Advisor
People Development, eLearning, Training
Sally Ann Moore is recognised as a leader in business development and large project roll-outs for the eLearning industry. She has sucessfully launched and managed conferences and exhibitions for eLearning and Human resource development in Paris, Amsterdam, Vienna, Hong Kong, Moscow, Dubai, Bahrain and lately Shanghai...
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Sheldon Church
Advisor
Inventory Management, Supply Chain, Logistics
Sheldon has had extensive strategic and operational success in all elements of retail supply chain, inventory management, real estate and construction, facilities management, employee relations and customer service. He spent 10 years in senior level executive positions with Macy's and May Department stores...
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Bob McGrath
Advisor
Sales Development, Commercial Sales
Bob spent over 10 years at Best Buy as leader of Sales Development and Commercial Sales. As Senior Vice President of Sales Development, Bob developed and managed the company's warranty program. This profitable program produced over $1 billion in annual revenue...
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Ray Aboyan
Advisor
Operational Effectiveness, Labor Management
Ray is a seasoned Retail Operations professional. His background includes expertise in Labor Management, Operational Effectiveness and Communications. Most recently, Ray was Vice President of Operations for Best Buy Company in Minneapolis, Minnesota...
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