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CIRCUIT CITY SIX
Six Fatal Mistakes of a Once "Good to Great" Company

Free eBook
by the EMG CEO
The EMG CEO, Don Eames, published a free eBook that tells a story about the demise of one of the best retail companies in the world.
Click here to learn more about the eBook and download a free copy.
EMG | About Eames Management Group

Eames Management Group is an international management consulting company that has decades of global experience in successfully growing profitable businesses and solving complex business problems. We believe that formulating a comprehensive strategy, getting the work done and achieving financial success are important goals for our clients. Looking to the future and changing a business we focus on: the strategy, the structure, the process, the talent, the culture. If sequenced and implemented properly, outcomes are maximized.

We have experience with organizations such as Airbus, U.S. Army, H.B. Fuller, as well as Fortune 500 companies like UnitedHealth Group, CVS Corporation and others.

EMG can help your company identify business improvement opportunities in the following areas:
STRATEGY DEVELOPMENT AND IMPLEMENTATION
Growth Strategies
identify opportunities for existing and new businesses
Profit Optimization
maximize top and bottom line performance, productivity improvement
Gap Analysis
close the gap between current and desired state
Implementation
maximize strategy outcomes, change management
TALENT OPTIMIZATION
Training Organization & Structure
internal or external management
Proficiency Enhancement
improve knowledge and maximize ROI on training investment
Gap Analysis
talent assessment, selection, training, talent bench improvement at all levels
Training Systems and Technology
enable training when, where and how it is needed
PRODUCT AND PROFIT MANAGEMENT
Category Management
assortment planning, sku rationalization, transition strategies, space management, pricing strategies, promotional planning, value proposition development
Merchandise Procurement
supplier relations, negotiations, scorecarding
Competitive Positioning
competitor intelligence, SWOT analysis, tactical plan development, effective response planning
Profit Drain Reduction Strategies
returns and exchanges, at-risk inventory, green solutions
RETAIL STORES
Customer Loyalty Improvement
"Customer First” strategies, loyalty measurement
Sales Development
organic growth strategies, selling skills development, competitive strategies, profit opportunities
Operations
store SOP development and implementation, labor management systems
Merchandising and Presentation
adjacencies, standards, signage, return on space, basket strategies
RETAIL SERVICES INTEGRATION
Repair Services
improve quality of repairs, increase productivity, reduce repair turn-time
In-store Services
value-added services, optimize product performance, customer education, “buy-set-go” strategies
In-home Services
maximize the customer experience, product delivery, set-up and installation
ROI Improvement
capital strategies, efficiency and productivity, cost reduction, owned or third party solutions
RETAIL REAL ESTATE
Comprehensive Strategy Development
growth, priorities, organization, capital
Competitive Strategies
staying ahead of the competition, market intelligence
Site Selection Methodology
new markets, demographics, NPV and IRR
ROI Improvement
lease negotiations, cost reduction, improve construction efficiencies
Key to growth for most EMG clients is the identification of new profit opportunities. Today, customers are more knowledgeable, more demanding and less loyal so it is imperative that strategies are built and implemented to provide customers with a seamless experience.

Copyright © 2010 Eames Management Group, Inc | All Rights Reserved