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EMG | About EMG International

EMG ANALYTICS
Winning in the Global Recession. (Feb'09)
Foundational Excellence. Assuring Sustainable and Profitable Growth. (Dec'08)
Go to the EMG Analytics page to find more articles...
EMG International is a retail and management advisory company that has decades of U.S. and international retail experience in successfully growing profitable businesses and solving complex business problems. The core competencies of the company include the development of comprehensive strategies and successful implementation of the changes inside an organization.

The clients of EMG are often experiencing the following issues:

  • eroding customer traffic and low customer loyalty affecting sales growth
  • under-trained selling staff impacting sales and employee turnover
  • heavy obsolete and at-risk inventory
  • broad assortments that cannot be supported by instocks or presentation
  • poor retail store or operational SOPs - no standards for doing business
  • repair center issues - time to repair, quality of repair, parts issues
  • no planogram management system tied to assortment or space
  • no demand planning skills resulting in low product turnover and missed sales
  • aging and tired retail stores

Key to growth for most EMG clients is the identification of new profit opportunities. Today, customers are more knowledgeable, more demanding and less loyal so it is imperative that strategies are built and implemented to provide customers with a seamless experience around complex converging technologies.

EMG is also working with clients to develop inventory management competencies which improve inventory turnover and minimize at-risk inventory. These competencies include assortment optimization which ties assortment to sales forecast, space and planogram.

At the same time the EMG team focuses on after-sale services offerings which differentiate the brand from the competition, improve the end to end experience and increase profitability. Quality in-store and in-home services help build the retail brand and enhance customer loyalty. In addition, EMG is helping its clients develop strategies and implement systems to improve staffing and labor deployment. The outcome is to better match employees to customers and reduce labor cost yet improve the customer shopping experience.

Discuss your problem with our CEO

Is your company experiencing a certain problem that you feel you need urgent help with? Please feel free to send us a message with a description of your issues and our CEO, Don Eames, will get back to you within 48 hours.

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